How to Have a Custom Mascot Costume Made

To have a custom mascot costume made, contact the BiggyMonkey.com team with your idea, logo or sketch. You receive a quote with an estimated timeline, can approve an optional 2D sketch, then production and tracked delivery follow. This guide explains each step and what to prepare.

The steps from idea to delivery

A 100% custom mascot costume is created from your own concept, logo or sketch. The process is designed to be simple, with the team guiding you from the initial design through to production. You always know what is happening before manufacturing starts.

Here is the sequence a typical project follows, from the first message to the parcel arriving at your door.

• Contact the team with your idea, logo or sketch
• Receive a quote with an estimated delivery timeline
• Optionally validate a 2D sketch before production
• Payment in full, then production starts
• Delivery with tracking and an email containing your tracking number

Quote and estimated time for a custom creation

The turnaround time of a 100% custom creation depends on the complexity of the project: design, sketch approval and manufacturing. Because every project is different, there is no single fixed duration for custom work.

Your estimated delivery timeline is provided with your quote, before any order is placed. Payment must be made in full upon ordering, before production is launched, by credit or debit card, bank transfer or secure online payment. Installments are not available.

Validate a 2D sketch before production

If you want to see what your mascot will look like before it is built, choose the "2D sketch before production" option on the product page. This is useful when the character, colours or details matter to your brand, club or school.

Manufacturing begins only once you have approved the sketch. Check proportions, colours, logo placement and any text carefully at this stage, because each mascot is made to order and a confirmed order cannot be cancelled except as provided by law.

Personalising an existing model

You do not have to start from a blank page. On each product page you can choose the size, customise colours, add your logo or text, and select accessories. This is often the quickest route for a team mascot, a school character or a company ambassador.

If you want something that goes beyond the available options, or a character built entirely from your own concept, contact the team for a 100% custom creation instead.

• Size, from S to XXXL plus a child size
• Colours matched to your identity
• Logo or text
• Accessories such as a built-in head fan, cooling vest and shoes

What to prepare before contacting us

A clear brief saves time and avoids corrections later. You do not need a professional drawing: a rough sketch, a logo file or a few reference pictures are enough for the team to start.

Prepare the following information before you write, and mention any special requirement, such as a performer who wears glasses.

• Your idea, sketch or logo
• Main colours you want
• Text or slogan to appear on the costume
• Performer height and body measurements
• Event date or deadline
• Number of mascots needed

Several mascots for one project

Clubs, schools, associations and brands sometimes need more than one mascot for the same project or event. Contact the team with the quantity and your delivery timeline, and you will receive a customised quote tailored to your request.

For a fixed-date event or a tight deadline, tell the team before ordering. They will confirm whether it is feasible and advise on options compatible with your timeframe.

Custom mascot costume: frequently asked questions

How long does a custom mascot take to make?

It depends on the complexity of the project: design, sketch approval and manufacturing. The team provides an estimated delivery timeline with your quote, before any order is placed, so you can plan around your event.

Can I see a sketch before production starts?

Yes. Select the "2D sketch before production" option on the product page. Manufacturing begins only once you have approved the sketch.

Where are the mascots made?

BiggyMonkey.com is a French company: design, customer service and order tracking are managed from France. Manufacturing is carried out in partner workshops, primarily located in Asia, from which mascots may be shipped directly.

Can I order several mascots at once?

Yes. If you need multiple mascots for the same project or event, contact the team. You will receive a customised quote tailored to your quantity and delivery timeline.

Can I cancel a custom order?

Each mascot is made to order, so the right of withdrawal does not apply. Once payment is processed, the order cannot be cancelled except as provided by law. Check size, colours and options before validating.

Do you ship internationally and can I track my parcel?

Yes, shipping is worldwide with end-to-end tracking. Once your order is dispatched, you receive an email with your tracking number. Outside the European Union, customs and import duties apply and are shown at checkout.