Updated November 2026
Yes. A small business can order a mascot costume made from its own logo, colours or sketch. You send your logo or idea through the free quote form (reply within 24 hours), can approve a 2D sketch before production, and receive a complete costume (head, body, gloves and shoes) for 644 € to 694 € excluding VAT for most models.
Why a mascot helps a small business
Companies, shops and shopping centres are among the users described in our guides. A character is easier to remember than a logo alone, and it gives staff and customers something to interact with.
- Store openings, trade shows and product launches
- Seasonal promotions, sales periods and school holidays, to draw foot traffic
- Welcoming visitors at the entrance and posing for photos
- Handing out flyers or samples in a friendly way
- Company events, anniversaries and team-building days
A personalised mascot carries your colours, your logo and your message, so people associate it only with you. More examples by type of user: Who Uses a Mascot Costume and Why: Complete Guide.
Customisation from your logo
You can start from a catalogue model or from your own logo, sketch or idea. The steps are the same for every customer:
- Send your logo, sketch or idea, or name the catalogue model you like, through the free quote form.
- Receive a quote with the price and an estimated delivery timeline.
- Optionally approve a 2D sketch: manufacturing begins only after your approval.
- Pay in full; production then starts.
- Receive the costume with tracking and an email containing your tracking number.
Best logo file: a vector file (SVG, AI, EPS or PDF), otherwise a PNG or JPG at least 1,000 pixels wide. A simple logo with few colours stays readable while the mascot moves, and a simple logo can be redrawn by our team. On a catalogue model you choose the size (S to XXXL plus a child size), colours, logo or text and accessories. Details: Show-Ready Logo Placement on Mascot Costumes and Order a Custom Mascot for Shows and Parties.
Budget
Most complete costumes cost 644 € to 694 € excluding VAT and include the head, body, gloves and shoes. A head only costs 444 € to 514 € excluding VAT (most are 484 €). The costumes come with a 2-year warranty.
The final amount depends on the model or design, the options (extra pair of shoes, cooling vest, balaclava, gloves, bag) and the number of costumes. Prices exclude VAT; outside the European Union, flat customs fees of 15% (25% for the USA and Canada) are added at checkout. The free quote gives the exact price.
Full price guide: How much does a custom mascot costume cost?.
Lead times and delivery
- Production: about 10 working days, counted from receipt of full payment and all the information needed, or from your approval of the 2D sketch.
- Fast Delivery: made in 24 hours, then 4 to 5 working days with FedEx high priority, for 700 € per mascot (a duo or a set counts as 2).
- Carriers: Chronopost, FedEx, UPS, USPS and Canada Post, with tracking. Chronopost delivery is free throughout Europe; USPS (USA) and Canada Post (Canada) are free from US$2,000 (1,784 €) of purchases, customs fees included.
- Fixed date, such as an opening or a trade show: tell the team before ordering so feasibility can be confirmed together.
Times and carriers: Delivery: making time, carriers and parcel tracking.
Small business questions
Is the quote free?
Yes. The quote is free and without obligation, and the team replies within 24 hours. It shows the price excluding VAT and any customs fees for your destination, and you decide afterwards whether to go ahead.
Our logo is only a small file. Can we still order?
Yes, send it. We tell you whether it works and what to send if it does not. A simple logo can be redrawn by our team.
Can a business return a personalised mascot?
No. The 14-day right of withdrawal is a consumer right and covers only non-personalised models. Professional customers do not have this right, and a mascot with personalised colours, logo, text, accessories or options is excluded, except as provided by law. Check the sketch, size and options before you validate.