
Frequently asked questions
Where can I buy a custom mascot costume?
BiggyMonkey.com makes custom mascot costumes. The shop works with companies, clubs, schools, associations and events. You can place your order by sending a request through the quote form; the team replies within 24 hours.
How much does a custom mascot costume cost?
A complete costume costs between €544 and €594 excl. VAT for most models. The price depends on the model and the options chosen, and the quote is free and without obligation.
How long does production take?
Production takes about 10 working days, counted from design validation and receipt of full payment. With the Fast Delivery option, production takes 24 hours.
Can I customise the colours and logo of my team?
Yes. You can customise colours, logo and accessories. You can start from a catalogue model or send a logo, a sketch or an idea.
Do you offer international shipping?
Yes, BiggyMonkey.com ships worldwide with tracking. Shipping costs depend on the destination, the option chosen and the number of mascots; outside the EU, customs duties may apply and are shown when ordering.

